Virtual phone numbers for businesses are a great way to keep your personal and professional lines of communication separate. It can also help you manage your business voicemail more easily. Here are seven reasons every small business should have a virtual phone number.
1. Improve Customer Service
Your customers should be able to reach you anytime, day or night. With virtual phone numbers, you can have someone available to answer calls 24/7. This way, your customers will always be able to get the help they require when needed.
For example, when you’re unavailable to cover a helpline, you can direct calls to a team member or an automated message with an explanation for holiday hours or how to reach after-hours support.
2. Stay Professional
When you give out your personal cell phone number to customers, it can be unprofessional. Having a dedicated business line shows that you’re serious about your work and separates your personal life from your professional one. It also allows you to spice up your business card with a vanity number that is easy for customers to remember.
3. Get a Local Presence
If you want to do business in multiple states or countries, you’ll need a local presence in each area. You can save time, money, and aggregation with a virtual phone number. You can have a local number in any state or country without worrying about setting up a physical office.
4. Route Calls to the Right Person
You can route calls to any landline or mobile phone with a virtual phone number. This way, you can make sure that each call is directed to the right person, whether a sales representative, customer service representative or someone else in your company. Many small businesses find this a less expensive way to staff a call center.
5. Appear Larger Than You Are
A virtual phone number can help you appear more significant than you are. This is helpful if you’re a one-person operation or a startup just getting off the ground. A virtual phone number can give you a professional image and help you build credibility with potential customers.
6. Stay Connected While Traveling
With a virtual phone number, you can stay connected while traveling. This is perfect for business trips or vacations. There is no need to worry about giving out your personal cell phone number to customers or clients. Just give them your virtual number, and you’ll be able to stay in touch even when you’re away from the office.
7. Get Your Number before Your Competitors Do
If you’re planning to launch a new business, getting your virtual phone number as soon as possible is essential. Once you have your number, you can start promoting it right away. This way, you’ll be able to beat your competitors to the punch and get your business off on the right foot.
A virtual phone number is an essential tool for any business. It can help you appear more important than you are, stay connected while traveling, and get your number before your competitors do. It’s also a great way to separate your personal life from your professional one and build credibility with potential customers.